While it’s well known that MyFord Touch isn’t perfect, the time spent in the Flex was less frustrating than I anticipated. That said, the use of touch-sensitive buttons instead of actual buttons did prove to be annoying. Using these “buttons” or the touch-sensitive screen to adjust settings like the climate control was difficult and distracting. My biggest complaint, however, was the alarmingly long time it took to pair my phone via Bluetooth; hardly an issue exclusive to Ford.
