CNA National Warranty Services 2020 Review

CNA National Warranty Overview

CNA National Warranty services include guaranteed asset protection (GAP) insurance and vehicle service contracts. The company offers nationwide coverage through select dealerships, and all products are backed by AM Best A-rated insurance carriers.

What Do CNA National Warranty Services Cover?

CNA National Warranty sells a number of vehicle service contracts for new and used vehicles.

• Vehicles with up to 125,000 miles can be covered by Automotive Preferred CareSM or Mechanical Advantage CareSM.
• Vehicles with up to 150,000 miles can be covered under the Vehicle Value CareSM plan.
• Vehicles with as many as 150,000 miles are eligible for the Powertrain Advantage CareSM coverage plan.

Component coverage details for each plan are as follows:

Used vehicles may also be covered by Certified+Plus CareSM, which is specially provided to certified pre-owned vehicles. Certified+Plus Care covers your car’s engine, transmission, and drivetrain past the expiration of your factory warranty.

All contracts come with towing, roadside assistance, travel reimbursement, and rental car reimbursement benefits.

Additional CNA National Warranty services include:

• Tire and wheel protection: Pays to repair or replace tires or wheels damaged by road hazards
• Lifetime limited powertrain warranty: Provides a lifetime warranty for the engine, transmission, and drivetrain
• Lifetime wrap: Provides a lifetime warranty for the suspension, steering, brakes, select electrical components, air conditioning, fuel system, cooling system, and more

How Much Do CNA National Warranty Services Cost?

CNA National Warranty services are available exclusively through partnered dealerships. The final cost of a CNA extended warranty is likely to vary depending on your vehicle and coverage length. Other factors that impact cost include your location and the deductible you choose.

We found reports of customers paying between $2,000 and $5,000 for CNA National Warranty services. One customer with a 2012 Acura MDX paid $2,300 for a 4-year/48,000-mile contract.

The prices reported by CNA National Warranty customers seemed to be relatively low for the industry. For a four-year contract, $2,300 is a fair deal even for the most limited warranty coverage.

Quotes and Claims Processes

To get a quote for CNA National Warranty services, contact your local participating dealership. If you want to find a participating dealer near you, try contacting CNA National Warranty at 800-345-0191.

Claims can be filed online through the CNA National Warranty website or by calling the number listed above. A claims representative will walk you through the process, which entails taking your vehicle to a licensed repair center and authorizing a teardown inspection. Approved claims are paid directly to the repair shop.

CNA National Warranty Ratings and Reviews

CNA National Warranty Corporation holds an A+ rating and accreditation from the Better Business Bureau (BBB). Despite the company’s high BBB score, there are few positive reviews from customers who have purchased CNA National Warranty services. However, the company also has few legitimate complaints filed against it.

CNA National Warranty has received about 20 complaints in the past three years. Most customers who complain are upset by unsolicited robocalls that claim to be made on behalf of CNA National Warranty Corporation. But the BBB has posted a notice saying that BBB personnel have investigated the matter and concluded that CNA “does not make telemarketing calls and does not use a third party to make such telemarketing calls on its behalf.”

This is an important indication of CNA National Warranty being a legitimate company. Usually, it is inadvisable to contact companies that practice unsolicited sales call tactics.

There are a few other customer reviews that mention poor claims servicing, but based on the low volume of these complaints, it’s unlikely that the majority of customers have negative service experiences.

CNA National Warranty Services: 3.4 Stars

CNA National Warranty does not make much information about its contracts available online. And because the company sells exclusively through dealerships, it is difficult to perform extensive cost research.

Based on what we were able to find, CNA National Warranty services seem like a worthwhile investment. The company offers a hefty range of coverage options and appears to have rates on the lower side of the industry average.

Be aware that, while we found no red flags regarding CNA National Warranty services, the company does not have a prominent customer service reputation. But that may be because it simply hasn’t spent effort on customer outreach.

Top Recommendations for Extended Car Warranties

CNA National Warranty services can only be purchased from select agents and dealerships. Depending on where you live, a CNA extended car warranty may not be available. 

Even if you are offered a contract from this company, it might not be the best option for your vehicle. Third-party extended warranty providers typically offer more flexible coverage and lower pricing than plans offered at dealerships. Read on to find out more about two of our top recommended providers: CarShield and Endurance.

CarShield: Best Budget Warranty

CarShield sells six different extended warranty plans, the longest of which can cover vehicles up to 250,000 miles. The cost of a CarShield warranty will vary depending on your vehicle and mileage, but quotes we received from CarShield suggest it is among the lowest-cost providers.

The table below describes the terms we were offered when we reached out to CarShield while performing research for our in-depth CarShield review:

We think CarShield is a good choice for high-mileage vehicles and powertrain coverage plans. Since opening in 2005, CarShield has paid over one billion in claims, and we found reviews from many satisfied customers on Trustpilot and Google.

To find out how much you would pay for a CarShield extended warranty, get a free quote for your vehicle.

★★★★½ Our research found this provider to be the most affordable. Plus, it offers monthly plans.

Get Quote (800) 563-2761

Endurance: Best Coverage

Endurance provides vehicle service contracts directly to consumers. Unlike contracts for CNA National Warranty services, Endurance contracts can be purchased directly from the provider. Endurance is accredited by the Vehicle Protection Association and is known for its reliable customer service.

Based on our extensive research into every major auto warranty provider, we find Endurance to have the most comprehensive coverage options. Endurance’s Supreme plan provides full bumper-to-bumper coverage with few exclusions.

All Endurance auto warranties include a free year of Endurance Elite Membership, which gives drivers perks including identity theft protection, key fob replacement, rental car coverage, tire repair, roadside assistance, and access to a personal concierge. Endurance Elite memberships also come with a $250 rewards voucher that can be used at select restaurants, hotels, and resorts.

Learn more about coverage from Endurance by getting a free, personalized quote.

★★★★★ Endurance is our pick for best direct provider with its comprehensive coverage options.

Get Quote (877) 374-1840