In the past, VehicleOne, a subsidiary of Ally Financial, has offered four levels of coverage for drivers’ extended car warranty needs. But is the brand still selling VehicleOne warranty coverage today?
In this review, we’ll go over the coverage and costs of a VehicleOne warranty and Ally Premier Protection so you can make an informed decision about your vehicle service contract needs.
We’ve also reviewed the best extended warranty companies, and we’ll take a look at how VehicleOne warranty services measure up. To start getting quotes from our top recommended providers, use the buttons below.
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| Best Coverage | Best Service | Best Budget Warranty | Best Long-Term Financing |
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Table of contents
VehicleOne Warranty Highlights
| Overall Rating | 3.3 |
|---|---|
| Reputation | 3.8 |
| Coverage | 3.5 |
| Price | See dealership |
| Transparency | 2.8 |
| Customer Service | 3.0 |
VehicleOne is a subsidiary of Ally Financial, one of the largest banks and vehicle financing companies in the US. According to the VehicleOne warranty website, the company is still servicing customers that have already purchased warranties. However, drivers looking for new extended car warranty protection are encouraged to check out Ally Premier Protection services, which is another product offered by Ally Financial.
All new vehicles come with a manufacturer warranty that covers repairs for the first few years of your vehicle’s life. But once your factory warranty expires, you’re on your own to cover potentially costly repairs. Auto service contracts can come in handy to protect your budget if your car breaks down.
VehicleOne Warranty Coverage
New customers interested in a VehicleOne warranty will be directed to consider Ally Premier Protection. Ally Premier Protection offers three levels of coverage: Major Guard®, Value Guard, and Basic Guard. Here’s a breakdown of each coverage plan:
| Major Guard | Value Guard | Basic Guard | |
|---|---|---|---|
| Engine | ✓ | ✓ | ✓ |
| Transmission | ✓ | ✓ | ✓ |
| Transfer Case | ✓ | ✓ | ✓ |
| Transaxle | ✓ | ✓ | ✓ |
| Front-Wheel/ Rear-Wheel Drive | ✓ | ✓ | ✓ |
| Fuel Delivery | ✓ | ✓ | ✓ |
| Heating and Air Conditioning | ✓ | ✓ | |
| Suspension | ✓ | ✓ | |
| Electrical and Steering | ✓ | ✓ | |
| Brakes | ✓ | ✓ | |
| High-Tech Components | ✓ | ||
| Safety Components | ✓ | ||
| Engine Cooling System | ✓ |
Ally Premier Protection also offers guaranteed asset protection (GAP) coverage, which was previously a VehicleOne warranty product as well. If your financed vehicle is deemed a total loss after an accident, this type of coverage protects you from having to pay the difference between what insurance covers and your outstanding balance out of pocket.
Ally Premier Protection plans come with the same perks as were offered with a VehicleOne warranty, including:
- No deductible
- 24-month payment terms with 0-percent financing
- Transferable coverage
- Protection for standard and hybrid vehicles up to 20 years old
Existing VehicleOne warranty customers may have coverage that looks similar to Ally Premier Protection Plans. These are the four levels of coverage that were offered for a VehicleOne extended warranty:
- VehicleOne Premium: Coverage for most mechanical and electrical vehicle components that were installed or supplied by the vehicle manufacturer
- VehicleOne Select: Coverage for 11 major vehicle components and systems
- Vehicle Major: Coverage for eight specific vehicle systems, including the powertrain and a few other components
- Vehicle Basic: Coverage for only the basic vehicle powertrain components
VehicleOne Warranty Cost
The average cost of an extended car warranty is about $2,700. VehicleOne does not share cost information on its website, and neither does Ally Premier Protection. If you reach out to Ally and receive a quote within the average annual cost range, it’s a safe bet that you’re getting a fair price for coverage.
Some things that will influence the cost of your Ally Premier Protection plan cost include:
- Where you are located
- The year, make, and model of your car
- The number of miles on your odometer
- The level of coverage you choose
Quotes and Claims Processes
VehicleOne is not taking new customers at the moment. Motorists looking for VehicleOne warranty coverage are encouraged to check out Ally Protection Premier. Because these contracts are only sold through car dealers, consumers cannot get quotes directly from Ally. You can call Ally’s help desk at 866-766-4622 to find participating dealerships near you.
To file a VehicleOne warranty claim, call 800-631-5590. If your car has broken down and you need roadside assistance from VehicleOne, call 866-215-7087.
VehicleOne Warranty Ratings and Reviews
Ally Financial has been active in the automotive industry for over 35 years and currently has an A+ Better Business Bureau (BBB) rating, which bodes well for the trustworthiness and business tactics of VehicleOne and Ally Premier Protection. However, Ally Financial only has a 1.2 out of 5.0-star customer rating on the BBB, which is based on over 200 reviews.
Ally Financial’s positive customer reviews on the BBB site detail long-term satisfaction and loyalty. Negative customer reviews report instances of damaged credit scores after having worked with Ally and unexplained charges on accounts.
Although a mix of positive and negative reviews are to be expected for an extended car warranty provider, Ally Financial’s customer reviews are especially alarming. However, because Ally offers so many services, it’s hard to judge the satisfaction of the company’s auto customers alone.
VehicleOne Warranty: 3.3 Stars
We rate Ally’s VehicleOne warranty and the Ally Premier Protection plans at 3.3 out of 5.0 stars. VehicleOne’s existing clients had comprehensive coverage options to choose from when they signed up, but the brand is not currently taking on new clients. Customers looking to get VehicleOne warranty coverage are encouraged to go to another vehicle service contract administrator or check out Ally Premier Protection.
Parent company Ally Financial has a strong industry reputation, but customers report negative impacts on their credit scores after working with Ally, which is concerning. If a VehicleOne warranty or Ally Premier Protection isn’t the right fit for you, look into some of our top recommendations for extended car warranties below.
Top Recommendations for Extended Car Warranties
Our research team evaluated each major car warranty provider on the market and found Endurance and CarShield to have some of the industry’s best plans, customer service reputations, and pricing.
Endurance: Best Coverage
Endurance has some of the best coverage available today. The company has been in business for over 14 years, and drivers with Endurance extended warranties report overall positive customer service experiences.
Endurance plans come in five coverage levels:
| Plan | Type of Coverage | Best For… |
|---|---|---|
| Supreme | Bumper-to-bumper exclusionary coverage | Drivers of new, high-tech vehicles |
| Superior | Comprehensive stated-component coverage | Drivers who want a comprehensive plan without high-tech coverage |
| Secure Plus | Enhanced powertrain coverage | Drivers who need coverage fast, as this plan has the shortest waiting period |
| Select Premier | High-mileage enhanced powertrain coverage | Drivers of high-mileage vehicles |
| Secure | Basic powertrain coverage | Drivers on a budget |
Through its Elite Membership program, Endurance also offers the best benefits of any extended warranty provider, including:
- 24/7 emergency roadside services
- Rental car reimbursement
- Trip interruption coverage
- Repair financing
- Tire repairs and replacements
- Key fob replacements
- Member rewards
- Identity theft protection
Learn more in our full Endurance warranty review. To see what an Endurance extended warranty would cost for your vehicle, use the buttons below.
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★★★★★
Endurance is our pick for best direct provider with its comprehensive coverage options.
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CarShield: Best Budget Warranty
Popular extended warranty provider CarShield offers low prices for new and used vehicles. The company is also one of the only providers to have a protection plan for motorcycles and all-terrain vehicles.
CarShield has five comprehensive levels of coverage for cars:
| Plan | Type of Coverage | Best For… |
|---|---|---|
| Diamond | Bumper-to-bumper coverage | Drivers of new cars |
| Platinum | Comprehensive stated-component coverage | Drivers of high-mileage vehicles |
| Gold | Enhanced powertrain coverage | Drivers of unreliable vehicles |
| Silver | Basic powertrain coverage | Drivers on a budget |
| Aluminum | Specialty coverage designed for cars with high-tech components | Drivers of vehicles with many high-tech components |
Some benefits that come with all CarShield extended warranties include:
- Rental car reimbursement
- Courtesy towing
- 24/7 roadside assistance
You can read more about this provider in our comprehensive CarShield review, and get a free, personalized quote by clicking below.
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★★★★½
Our research found this provider to be the most affordable. Plus, it offers monthly plans.
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