Chrysler Under Investigation for Ram Recalls

Chrysler is under investigation for how it handled a pair of recalls that affected Ram pickup trucks last year.

“We have concerns with the administration and execution of these safety recalls and accordingly have opened an investigation to collect further information from Chrysler about the details of administration and execution of these campaigns and the logic that supports the strategies used,” NHTSA said in a letter to the automaker.

The National Highway Traffic Safety Administration (NHTSA) has opened an investigation of Chrysler Group’s handling of recalls for potential steering issues that affected over 1 million Ram pickups worldwide. U.S. safety regulators are looking into the slow execution of those two recalls  along with “poor communications” by Chrysler with the safety agency according to documents posted online.

SEE ALSO: Chrysler Recalls 1.2 Million Ram Pickups for Tie-Rod Issues

The recalls were due to an issue with the steering tie rods, which may have been misaligned during assembly or service and could fracture. Consumers have complained that the American automaker has informed affected owners that it could take several months for the replacement parts to be available.