Elon Musk Defends Tesla After Consumer Reports Pulls Recommendation

Tesla CEO Elon Musk issued a couple tweets in response to Consumer Reports pulling its recommendation for the Tesla Model S.

Consumer Reports‘ annual reliability survey revealed that numerous Tesla Model S owners are reporting reliability issues with their vehicles ranging from drivetrain and power equipment problems to faulty door handles and sunroofs. The publication surveyed 1,400 Model S owners and as a result of the responses, Consumer Reports no longer recommends the Model S. This is all despite the fact that it gave the Model S a perfect score on its review, a higher score than any other product it has ever tested.

SEE ALSO: Consumer Reports Yanks Recommendation for Tesla Model S

Some of the issues were attributed to the fact that the Model S is older now and owners have had the vehicle for longer, so wear and tear issues are popping up. Musk responded on Twitter saying that the reliability survey included a lot of early production cars and that those issues have already been addressed in new cars. In addition, Musk reiterated that Tesla received a top rating of any company in service, adding that Consumer Reports says 97 percent of current owners expect their next car to be a Tesla.

Consumer Reports reliability survey includes a lot of early production cars. Already addressed in new cars.

— Elon Musk (@elonmusk) October 21, 2015

Tesla gets top rating of any company in service. Most important, CR says 97% of owners expect their next car to be a Tesla (the acid test).

— Elon Musk (@elonmusk) October 21, 2015

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