car dealer internet response Archives

Lexus, Infiniti and Acura Dealers Have Fastest Response to Customer Inquiries

By Stephen Elmer Mar 12 2012

A study aimed at ranking how well dealers respond to customer inquiries over the internet has awarded top marks to Lexus, Infiniti and Acura. The 2012 Pied Piper Propsect Satisfaction Index (PSI) Internet Lead Effectiveness (ILE) benchmarking study compares industry sales success with its own “mystery shopping” results, and the good news is that from… Continue Reading...

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car dealer internet response

Lexus, Infiniti and Acura Dealers Have Fastest Response to Customer Inquiries