Saab Customer Support Program Launched

Saab is dead, but that isn’t stopping Saab Parts North America (SPNA) from launching a support program for recent owners.

It’s called the Saab Secure program, and it offers support to customers who bought 2010 and 2011 Saab vehicles and are left without any warranty coverage after the company went bankrupt.

“Just over a year ago the news was not good.  Saab owners in North America and globally had just learned of the bankruptcy of (Saab),” said SPNA president and CEO Tim Colbeck. “Today they are hearing some good news about parts, service and vehicle coverage.  It is news Saab owners and the Saab network deserve, and I’m pleased to announce our new programs and partner companies, who are all committed to serving Saab owners in North America.”

Under the program, eligible owners can bring their vehicles in for a free oil change, which starts the limited lifetime protection plan. That plan continues for the life of the vehicle as long as the owner maintains their vehicle within the required intervals at an official Saab service center.

Model year 2010 and 2011 vehicles with up to 70,000 miles are also eligible for more comprehensive coverage plans which their owners may buy. Those packages range from a basic powertrain package all the way up to comprehensive component coverage available in single to five-year terms.

Last month, SPNA and GM entered into a warranty services agreement to allow SPNA to provide service to Saab vehicles from 2009 and prior which were still under GM warranty.

Discuss this story at SaabCentral.com