customer service
How Lincoln Black Label Elevates Customer Service: Curbed with Craig Cole
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From free maintenance to culinary experiences to free carwashes, Lincoln Black Label takes care of its customers.
Are Tesla Model S Reliability Ratings About to Plunge?
Tesla’s Model S sedan scored an unprecedented “99 out of 100” from Consumer Reports last year, but the glowing endorsement from this influential publication could turn out to be short lived. Sources indicate the reliability of this car may have taken a slide.
Toyota, Lexus and Buick Dealers Top Satisfaction Study
Customer experience can dictate whether or not a consumer returns to a certain brand, and car dealerships are on the front lines when it comes to delivering an enjoyable experience.
Nissan Exploring Facebook, Not Phones, as the Future of Customer Service
When the change will happen, remains to be seen, for now Nissan will continue to use operators at 1-800 numbers to deal with customer complaints.
Nissan Juke AWD Owners Get A Nice Surprise For A Smaller Tank
Those who snapped up an all-wheel-drive Nissan Juke might not know that they’re driving around with a smaller gas tank than advertised. Outrageous! But wait, there’s more—Nissan is throwing in money too, just to make up for it. Turns out, the AWD model’s gas tank is slightly smaller at 11.8 gallons, when it had originally…
Not Bad, Audi: Long-Waiting Customer Loaned An S4
One member of the Audizine forums recently got a surprise when the president of Audi USA loaned him an S4 for him to use while he waited for his ordered S4 to be built. Forum member DATZ ordered a 2011 Audi S4 on December 9th, 2010, in Daytona Gray. He knew that it would take…
